This is what your holiday with us could look like...
…because your well-being is our top priority
how long have we been waiting for this day! On the 26/06/2020 we can finally open our doors to you again. And what is better, after this time of quarantine and restrictions of your freedom, than to enjoy our beautiful nature in the heart of the Dolomites! In the immediate vicinity of our hotel numerous hiking paths and bike trails await you. The lifts and cable cars of our Three Peaks Dolomites are also open. The time after Coronavirus presents us with special challenges, which we are happy to engage with. We have adapted our cancellation policy so your holiday can be as flexible as possible. Of course, you can expect the highest hygiene standards from us for a carefree stay.
Take a moment to lean back and imagine your holiday with us. It will be heavenly (despite the many precautionary measures); that’s our promise!
Step 1: Before your stay
Have you already booked with us and are you looking forward to your holiday? To make sure that check-in is as quick as possible, you can complete our online pre-check-in form. We will email it to you a few days before your arrival.
Step 2: Arrival with us
Welcome with us at the Post Residence! Enter our hotel without any fears. At the entrance, we will check your temperature using a thermal imaging camera to make sure that it is not raised. Throughout the hotel there are sanitiser dispensers for your use. You will feel fresh and clean all day long. Our caring housekeeping team ensures that every surface and every touching point in the hotel is cleaned and disinfected several times a day. To be on the safe side. All our staff have had hygiene training and follow strict rules of conduct and all wear masks and gloves. We have a protocol to ensure that all protective measures are being followed. One of our team will be at Reception to assist you with checking in. This summer our welcome will have to be a little more distanced (there will be a Perspex screen and we will be wearing masks), but that does not mean that you will miss out on our usual warm hospitality. Thanks to the pre-check-in, the process at Reception will be fast and you will soon be in your apartment.
Step 3: Your stay
Welcome to your private retreat in your apartment. Here too, we place great emphasis on cleanliness and hygiene. The whole room has been deep-cleaned and disinfected, where required using our ozone generators. We leave no room for germs and bacteria. In all our apartments you will find a tablet, our suitepad. Naturally, this too will have been disinfected. This contains all important information for your stay. You can find information on our hygiene regime, browse the web, search for information on hikes and other excursions, check your invoice and read a selection of newspapers and magazines. You can choose: either do everything conveniently using the tablet, contact our team by phone or contact them in person. It’s entirely up to you. We have inserted the TV remote control in a sleeve to ensure that it is absolutely clean.
Step 4: Eating on holiday
The dining room of the restaurant at our Post Hotel is even more spacious this summer because we naturally adhere to social distancing rules. To guarantee that our service is as hygienic as possible, our service team all wear masks and gloves. You just have to sit back and enjoy.
Due to the actual situation, the following flexible cancellation policies are valid for summer 2020
No cancellation fees in case of cancellation within 7 days prior to your arrival.
If you cancel your holiday less than 7 days prior, we will have to charge a 30% of the total amount of your reservation as cancellation fee.
In case of early departure or late arrival, we will have to charge the total invoice.
Deposit A deposit of € 400.00 to € 1,000.00 is due to confirm the reservation (payment by bank transfer or credit card possible). If you cancel your stay at least 7 days before arrival, you have the following options:
We will refund the amount of the deposit and transfer it to your bank account.
We will credit your deposit for a next stay and you will receive an additional 5%. Your deposit is worth 5% more on your next stay.
Your well-being is our top priority! We therefore accept the challenges of this unique situation and continuously adapt our inclusive services to the recommended safety measures. To ensure your safety, will only offer you those services that we can provide with complete peace of mind. We thank you for your understanding that you may not be able to take advantage of all our inclusive services to the usual extent this summer. Due to the current circumstances, there may be changes in the law at short notice. Still, the costs for the hotel will remain the same, as there are numerous preparty works. Therefore we ask for your understanding that the price remains unchanged.
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Ready for carefree times?
Dear guests, the time after Coronavirus presents us with special challenges, which we are happy to engage with. We have adapted our cancellation policy so your holiday can be as flexible as possible. Of course, you can expect the highest hygiene standards from us for a carefree stay.