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Good to know

So as that you are guaranteed to only experience positive surprises in one of our apartments in San Candido/Innichen, we would like to inform you about our General Terms and Conditions.

All the rates within the price lists are for 2 people per day.

Surcharges and supplements

  • Final cleaning: for up to 2 days of stay = EUR 30.00; for 3 and more days = EUR 59.00;
  • Daily cleaning per week = EUR 175.00
  • Extra bed: EUR 15.00 per day for the 3rd, 4th and 5th person; for children under 3 years we calculate up to EUR 10.00 per day, depending on the season
  • Pets: The surcharge for pets (on request) is EUR 15.00 a day without food.
  • Car park: EUR 6.00 per day

Good to know – our booking and cancellation conditions

  • No cancellation fees in case of cancellation within 5 weeks prior to your arrival. Your payment will be credited towards your next holiday.
  • If you cancel your holiday less than 5 weeks priorwe will have to charge the deposit you have already paid as cancellation fee. 
  • If you cancel your holiday less than 14 days prior and in case of early departure or late arrival, we will have to charge the total invoice minus the deposit you have already paid.

We recommend that all our guests take out trip cancellation insurance, which we can provide for you at attractive conditions. If you cancel your reservation we keep the deposit. You can find our trip cancellation insurance provided by hogast here.

    The deposit is approx. EUR 400.00 per booking (for reservations in the high season EUR 1.000.00) and this can be sent by bank transfer or post office deposit. Our bank details are:

    Südtiroler Sparkasse
    San Candido/Innichen branch
    BIC: CRBZIT 2 B 078
    IBAN: IT 06 L 06045 58790 000 000 000 600

      Arrival & departure
      The guest has access to the room from roughly 3 pm and must vacate the room for final cleaning on the day of departure at 10.00 am. In the event of arriving late or leaving early the rental rate for that time is charged.

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