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Good to know

Since we mainly accommodate families with children, the places for pets are strictly limited in our Post Alpina. We welcome dogs in only 6 of the apartments of our alpine village and kindly ask you to note, that dogs can only stay at the Post Alpina if announced to the reception in advance. Please inform us at the moment of your request if you would like to travel with your dog, so that we can allocate you a suitable apartment. 

Everything you need to know about bringing your dog on holiday to the Post Alpina - Family Mountain Chalets:
  • Small to medium sized dogs are accepted.
  • Out of consideration for our other guests, your dog is not allowed in the dining room, bar, swimming pool, sauna, chill-out room, Mini Club etc. We count on your understanding.
  • Please make sure that your dog does its daily business outside the Alpine village grounds: as a family hotel we place great importance on this.
  • The surcharge per dog is EUR 35.00 per day (without food and basket).



You can park your car in our garage free of charge. It you have a second car we charge a supplement of EUR 20.00 per day.

Methods of payment
Cash, cheque, EC card, Bancomat, Visa, American Express and Mastercard

Travel cancellation insurance
We recommend all our guests to take out our trip cancellation insurance , which we can provide for you at attractive conditions. If you cancel your reservation we keep the deposit.

Arrival and departure
Your apartment is available from 4 pm on the day of arrival. On the day of departure we ask you to vacate your apartment by 10 am. In the event of arriving late or leaving early the apartment price is charged.

The deposit is EUR 400.00 for every apartment and suite (in high season EUR 1.000.00) booked and this can be sent by bank transfer or can be paid by credit card.

Our bank details are:
Südtiroler Sparkasse – San Candido/Innichen branch
IBAN: IT 42 E 06045 58790 000 000 001 000

NEW: You also have the possibility to make the deposit by credit card online on our website - it's easy and secure.

You can also request our form to debit your credit card. We ask our Swiss guests to pay the deposit by credit card as with a bank transfer we have to deduct bank charges from the deposit.

Please note: The real rooms and perspectives may differ from the sketches, drawings and floor plans shown.
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