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Good to know

So as that you are guaranteed to only experience positive surprises in one of our apartments in San Candido/Innichen, we would like to inform you about our General Terms and Conditions.

All the rates within the price lists are for 2 people per day.

Surcharges and supplements

  • Final cleaning: for up to 2 days of stay = EUR 30.00; for 3 and more days = EUR 59.00;
  • Daily cleaning per week = EUR 175.00
  • Extra bed: EUR 15.00 per day for the 3rd, 4th and 5th person
  • Children under 3 years stay for free
  • Pets: The surcharge for pets (on request) is EUR 15.00 a day without food.
  • Car park: EUR 5.00 per day

Deposit
The deposit is approx. EUR 400.00 per booking (for reservations in the high season EUR 1.000.00) and this can be sent by bank transfer or post office deposit. Our bank details are:

Südtiroler Sparkasse
San Candido/Innichen branch
BIC: CRBZIT 2 B 078
IBAN: IT 06 L 06045 58790 000 000 000 600

    Arrival & departure
     
    The guest has access to the room from roughly 3 pm and must vacate the room for final cleaning on the day of departure at 10.00 am. In the event of arriving late or leaving early the rental rate for that time is charged.



      Good to know – our booking and cancellation conditions

      • Your reservation is only valid on receipt of a deposit of 500.00 euros per apartment/chalet. Our bank account number is: Südtiroler Sparkasse – IBAN: IT 42 E 06045 58790 000 000 000 600 – BIC: CRBZIT 2 B 078
      • No cancellation fees in case of cancellation within 5 weeks prior to your arrival. Your payment will be credited towards your next holiday.
      • If you cancel your holiday less then 5 weeks priorwe will have to charge the deposit you have already paid as cancellation fee. 
      • In case of early departure or late arrival, we will have to charge the total invoice minus the deposit you have already paid.

      Cancellation
      We recommend that all our guests take out trip cancellation insurance, which we can provide for you at attractive conditions. If you cancel your reservation we keep the deposit. You can find our trip cancellation insurance provided by hogast here.



       
       
       
       
       
       
       
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